Sunday, November 23, 2008

Voice over IP Saves Money for Small Businesses

By ABriYah.Com

ABriYah.com 800 West Williams St. Suite 203 Apex, N.C. 27502

Portable, affordable and inclusive of a variety of features, Voice over Internet Protocol, commonly known as Voice over IP or VOIP, is a technology that has been around for years. However, more and more cable and internet companies are now beginning to offer Voice over Internet Protocol to help your business save money.

Affordability is one of the most appealing aspects of Voice over IP here in North Carolina and most providers offer a package with unlimited incoming and outgoing calls, including long distance. Ideal for geographically dispersed companies, Voice over IP phone bills will usually be much less expensive than a bill for a traditional phone line.

Although some Voice over IP telephones can be as expensive as $500, there are other alternatives such as the use of a soft phone which can again save your business money. A soft phone is software that is installed on your computer that allows you to receive calls and make calls from your computer. Soft phones also have the ability to conduct file transfers and one click calling.

Portability is a benefit of Voice over IP meaning you can use Voice over Internet Protocol anywhere as long as you have broadband internet connection. So, no matter where you are, your phone number can typically follow you. With VOIP technology combined with a PBX solution, you have much greater flexibility than you do with traditional service, for instance, you can call your clients from your cell phone and have the phone number masked by your PBX so that your customer sees your business telephone number instead of your cell phone number.

With Voice over IP technology, Raleigh, North Carolina providers can easily add extra telephone features at no cost. Making more than one simultaneous call on the same broadband connection is much, much more affordable with Voice over IP / PBX technology.

Conference calling, forwarded calls, caller ID and automatic redialing are typically standard offerings with VOIP solutions whereas they are almost always an additional cost with traditional phone lines. Features such as music on hold, call queue, voicemail to email, and inner office call transfer are available with VOIP and a PBX system which can further save you money if setup on a server within your office.

Voice over IP is a solution for Raleigh area businesses that are looking to save money. If you want to optimize your monetary savings, then you want to have a PBX system and your own SIP lines which will provide many high-end telephone features at a more affordable price. A PBX allows you access to features like "no busy signal" or call queue and the ability to have numerous concurrent phone conversations without the cost of multiple telephone lines which again helps your business save money.

Businesses looking to save money should at least evaluate Voice over IP. Truly optimizing the VoIP technology involves implementing a PBX system and your own SIP lines. This allows you to have concurrent phone conversations without multiple telephone lines without a busy signal, again adding functionality and increased capabilities while simultaneously helping your business save money.

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